FAQ - Education Athena

We have prepared a set of frequently asked questions for you, which should clear up many issues.

To whom are the classes at Education Athena dedicated?

For children from Polish-diaspora families, aged 5- 15. For adult Polish diaspora, as well as for foreigners, who want to learn the Polish language. At the moment, we offer individual classes, as we think that will be the most effective form of learning, adapted to your needs and expectations.

Who are the teachers at Education Athena?

Our teachers have MAs in the humanities and teacher training and are long-term employees at Polish schools. They also speak at least one foreign language on a communicative level. If you do not understand something, you may always ask it in your own language.

How are the classes taught?

On line with the use of Zoom video conferencing, which applies various techniques, helpful in learning the language, such as an interactive whiteboard, screen sharing, the use of audio and video files. Order our trial lesson to check whether the method is useful.

How to pay for my classes?

By card or by bank transfer on the PayPal platform, on our website in the “pricelist and payments” tab.

How long is one lesson?

Full 60 minutes.

To use the training, how much computer knowledge do I need?

Free knowledge of some Internet browsers is enough, e.g. Internet Explorer, Chrome, Mozilla, Firefox, Opera.

What if there are any technical problems?

Do not hesitate to contact us by e-mail or via phone. You can also contact us by Skype, WhatsApp, Viber.

Can be lessons postponed for a different date?

Yes, please contact the office in this matter.

Program requirements

See system requirements

System requirements for Windows, macOS, and Linux

System requirements:

An internet connection – broadband wired or wireless (3G or 4G/LTE)
Speakers and a microphone – built-in or USB plug-in or wireless Bluetooth
A webcam or HD webcam – built-in or USB plug-in
Or, a HD cam or HD camcorder with video capture card

Supported operating systems

macOS X with macOS 10.9 or later
Windows 10

Note: For devices running Windows 10, they must run Windows 10 Home, Pro, or Enterprise. S Mode is not supported.

Windows 8 or 8.1
Windows 7
Windows Vista with SP1 or later
Windows XP with SP3 or later
Ubuntu 12.04 or higher
Mint 17.1 or higher
Red Hat Enterprise Linux 6.4 or higher
Oracle Linux 6.4 or higher
CentOS 6.4 or higher
Fedora 21 or higher
OpenSUSE 13.2 or higher
ArchLinux (64-bit only)

Supported tablet and mobile devices

Surface PRO 2 or higher running Win 8.1 or higher

Note: For tablets running Windows 10, they must run Windows 10 Home, Pro, or Enterprise. S Mode is not supported.

iOS and Android devices
Blackberry devices

Supported browsers

Windows: IE 11+, Edge 12+, Firefox 27+, Chrome 30+
Mac: Safari 7+, Firefox 27+, Chrome 30+
Linux: Firefox 27+, Chrome 30+

Processor and RAM requirements:

	Minimum	Recommended
Processor	Single Core 1Ghz or Higher	Dual Core 2Ghz or Higher (i3/i5/i7 or AMD equivalent)
RAM	N/A	4GB

Notes: Dual and single core laptops have a reduced frame rate when screen sharing (around 5 frames per second). For optimum screen sharing performance on laptops we recommend a quad core processor or higher. Linux requires a processor or graphics card that can support OpenGL 2.0 or higher.

High DPI support

High DPI displays are supported in Zoom version 3.5 or higher

Bandwidth requirements

The bandwidth used by Zoom will be optimized for the best experience based on the participants’ network. It will automatically adjust for 3G, WiFi or Wired environments.

Recommended bandwidth for meetings:

For 1:1 video calling:

600kbps (up/down) for high quality video
1.2 Mbps (up/down) for 720p HD video
Receiving 1080p HD video requires 1.8 Mbps (up/down)
Sending 1080p HD video requires 1.8 Mbps (up/down)

For group video calling:

800kbps/1.0Mbps (up/down) for high quality video
For gallery view and/or 720p HD video: 1.5Mbps/1.5Mbps (up/down)
Receiving 1080p HD video requires 2.5mbps (up/down)
Sending 1080p HD video requires 3.0 Mbps (up/down)

For screen sharing only (no video thumbnail): 50-75kbps

For screen sharing with video thumbnail: 50-150kbps

For audio VoiP: 60-80kbps

For Zoom Phone: 60-100kbps

System requirements for iOS, iPadOS, and Android

Equipment:

An Internet connection – WiFi (a/g/n/ac) or wireless (3G or 4G/LTE)
(Optional) Bluetooth wireless speakers and microphone

Supported operating systems

iOS 8.0 or later:

Send and receive video using front or rear camera

iPhone 4 or later, iPad Pro, iPad Mini, iPad 2 or later, iPod touch 4th Generation, iPhone 3GS (no front facing camera)

iPadOS 13 or later
Android 5.0x or later

Supported browsers for web start

iOS/iPadOS: Safari5+, Chrome

Android: Webkit (default), Chrome

Processor requirement

Any 1 Ghz single core processor or better (non-Intel)

Bandwidth recommendations

The bandwidth used by Zoom will be optimized for the best experience based on the participants’ network. It will automatically adjust for 3G or WiFi

Recommended bandwidth over WiFi:

For 1:1 video calling: 600kbps (up/down) for high quality video and 1.2 Mbps (up/down) for HD video

For group video calling: 600kbps/1.2Mbps (up/down) for high quality video. For gallery view: 1.5Mbps/1.5Mbps (up/down).